Who's driving a VW AllTrack?

[alpinevibes]

Hey all,
I'm considering a used Alltrack as my '13 Outback probably needs another short block... this thread has been a nice (if not stout) Sunday read...

Sounds like water pump and shifter trim are a thing to ask about when buying used. Wondering if the collective has any other advice on things to be mindful of while shopping a used Alltrack? Any other big or common issues you're seeing as the odometer goes up?

I'd be looking at a 2017 - 2019 manual, prob 50 - 90k miles to be closer to my price range.

I think this has been posted up thread but: if it’s an SE or SEL ask about the sunroof spider drains: if they’ve been cleaned, unplugged; if they’ve leaked, how the leak was cleaned.

We’re only at 56k on our ‘17 SE 6MT. Still happy, still enjoy it (so much more than the three previous Subarus). But now considering trying to trade it in for an ID4 awd while we can still capture $18k of value along with $12k of credits in CO toward a $48k car.

[riser4]

Subaru and VW are two cars I don't like to own off warranty unless it's a tru beater and I don't need to depend on the car for anything, then I'll happily flog it.

[SoVT Joey]

I bet Benny could answer your questions. But he got cancelled.

[singlesline]

Hey all,
I'm considering a used Alltrack as my '13 Outback probably needs another short block... this thread has been a nice (if not stout) Sunday read...

Sounds like water pump and shifter trim are a thing to ask about when buying used. Wondering if the collective has any other advice on things to be mindful of while shopping a used Alltrack? Any other big or common issues you're seeing as the odometer goes up?

I'd be looking at a 2017 - 2019 manual, prob 50 - 90k miles to be closer to my price range.

2019s got the long warranty (and 2018, but they are 1 year closer to the end). 6yr/72k on everything, not just powertrain.

So if you find one with 50k that sat on the lot for a while, you could still have over 2 full years of warranty left and 22k miles.

Gives you time to put it through its paces and get anything addressed by VW. 2017s are all out of warranty now because they only got the basic 3yr/5yr powertrain.

[gregL]

But now considering trying to trade it in for an ID4 awd while we can still capture $18k of value along with $12k of credits in CO toward a $48k car.

Can you get an ID4? Last time I was at the dealer they said the wait was over a year.

[Lynx]

Hot tip on the warranty, thank you!

Has anyone here lifted their Alltrack? Thoughts?

[radam]

Anyone hear anything on their claim recently?

Improbably, I received a check in the mail yesterday for my full claim amount. I submitted as much evidence/records as I could, both in my initial submission, and in the second follow up submission. Without any further explanation from the claims administrator, I can't say for sure *why* mine was approved, but I suspect that the fact that I purchased the car at 48k miles and the water pump was replaced at 61k probably helped, since it was all between the 40k and 80k intervals where the coolant should be "checked" or whatever bullshit they are probably using to deny other claims.

[alpinevibes]

I called again on the 13th for an update. Nothing new on our claim but as radam found out - they did say they’re mailing checks out now. Hopefully I’ll just see a check show up soon


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[Dark Energy]

Nothing here yet, 402 days after submitting my claim form. Called the Claims Administrator Rust Consulting today [1.833.711.0261]. Was told that a "code has been added to my file" which indicates somebody has decided I am entitled to a payment to reimburse me for the POS water pump I had to replace. Unable to inform either as to when will be paid or the amount.

[Dark Energy]

Also, in addition to a failed water pump, issues with fuel injectors/misfiring triggering the EPC light when idling sending the car into a limp mode, and likely rear differential fail, everyone should be aware that the rear coil springs are failing on the sportswagen and is the subject of a recall [https://static.nhtsa.gov/odi/rcl/201...V188-9241.pdf]. I have not received any notice from the yet, but I did hear a loud snapping noise while leaning against my vehicle. In the shop again today. While such a fun to drive, practical, AWD and three pedal vehicle, it is so disappointing that it mechanically sucks.

[tuacati]

July 17th received an email from the water pump settlement attorneys:

"We have received your additional documents and they will be re-reviewed. You will be notified after the re-review process."

I'll say it again "fuckin lawyers".

[alpinevibes]

Also, in addition to a failed water pump, issues with fuel injectors/misfiring triggering the EPC light when idling sending the car into a limp mode, and likely rear differential fail, everyone should be aware that the rear coil springs are failing on the sportswagen and is the subject of a recall [https://static.nhtsa.gov/odi/rcl/201...V188-9241.pdf]. I have not received any notice from the yet, but I did hear a loud snapping noise while leaning against my vehicle. In the shop again today. While such a fun to drive, practical, AWD and three pedal vehicle, it is so disappointing that it mechanically sucks.

Good to know as I just drove 1300mi (and get to drive back next week) with the Alltrack fully loaded with the family, Thule and bike racks at 85mph

[Dark Energy]

Update...have yet to receive a check. Called again and was told again that my claim form has been coded as "pay." Can't get past the Rust Consulting call center for information on why the further delay.

[MyNameIsAugustWest]

On the sunroof leak issue...I received a settlement announcement and claim form for repairs due to sunroof leakage. This covers other cars but includes the 2015-2019 SportWagen and the 2017-2019 Alltrack. My SportWagen's In Service Date was 11/12/2020 (bought new old stock) and currently has about 53K miles. The class action says VW covers 70% of cost of repairs under the 3/36 warranty. The percentage changes based on years in service and mileage and which warranty you got. See the info HERE

[GPOD100]

More of lurker than a poster typically but needed to vent. Our well cared for and 2 months from fully paid off 2018 was in accident with a dipshit who couldn't bother to turn his head before changing lanes on the masspike. Just got a quote for 15.5k plus from the body shop, definitely going to be totalled. His insurance is assuming liability, we'll see how hard they try to screw me. Thanks for listening

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[alpinevibes]

Update...have yet to receive a check. Called again and was told again that my claim form has been coded as "pay." Can't get past the Rust Consulting call center for information on why the further delay.

Same same, called last week but they couldn't even get to third base and say it was coded as Pay. Still waiting.

On the sunroof leak issue...I received a settlement announcement and claim form for repairs due to sunroof leakage. This covers other cars but includes the 2015-2019 SportWagen and the 2017-2019 Alltrack. My SportWagen's In Service Date was 11/12/2020 (bought new old stock) and currently has about 53K miles. The class action says VW covers 70% of cost of repairs under the 3/36 warranty. The percentage changes based on years in service and mileage and which warranty you got. See the info HERE

Yeah we got this too last week. We had repairs/cleaning done twice, but covered by warranty AFAIK, but I need to double check my invoices. You're only covered by the settlement for work completed up until August 22 of 2023, so despite my feet-dragging for the last year to have them clean up the latest issue and headliner staining, I guess I won't be getting that covered at 70%...

[MyNameIsAugustWest]

Yeah we got this too last week. We had repairs/cleaning done twice, but covered by warranty AFAIK, but I need to double check my invoices. You're only covered by the settlement for work completed up until August 22 of 2023, so despite my feet-dragging for the last year to have them clean up the latest issue and headliner staining, I guess I won't be getting that covered at 70%...

I haven't gotten mine repaired yet either. My read of it is, you can only be reimbursed for work done up through 8/22/23. After the settlement is approved, those warranty extensions go into place and I will be covered for 70% of future repairs. But I'm no lawyer...I did send this to a lawyer friend for his interpretation.

[alpinevibes]

I haven't gotten mine repaired yet either. My read of it is, you can only be reimbursed for work done up through 8/22/23. After the settlement is approved, those warranty extensions go into place and I will be covered for 70% of future repairs. But I'm no lawyer...I did send this to a lawyer friend for his interpretation.

I see, yeah I read through it too fast, but just looked at it again. I agree with your take and I think we'd be covered 65-70% at this point

[frorider]

Anyone flush & bleed their Alltrack brakes at home? A friend mentioned that it takes a special dot 4 grade & said something about the ABS system potentially impacted if you do it wrong.

I had it done once at a shop but normally I like to do routine maintenance or repairs myself.

[Dantheman]

So, consensus is you'd be fool to consider a used 2017 Alltrack? Saw an ad today for a 6-sp MT flavor, 70k miles, ad mentions new clutch and flywheel, new brake pads and rotors on all 4 corners, and new front hubs in the last 6 months, but nothing about the water pump. Asking $21k

eta: No sunroof https://cars.ksl.com/listing/8811445

[uglymoney]

IMO don't get one with a sunroof. They can leak. Destroying the car and taking it out of service for months. That means S trimline only.

I have an 83k MT6 manual 2018 S. It has been a good car. Water Pump replaced under warranty around 60k. Still can smell antifreeze when I park it but only needs topped off with an ounce or two every few months. This is pretty normal status for them.

Have had no other issues.

I'd wonder why that car needed a new clutch? The stock clutch can't handle even the stage 1 tune, but should last forever with stock turbo and factory tune. Mine is as good as new. No tune and absolutely does not need one for my needs.

Just returned from Colorado. Averaged 34 mpg at 74 mph average, which is cruising at a steady 80. Downhill and downwind, but still, awd and almost 35 mpg at 80? Great on gas and the manual has tall gears ideal for interstate highway speed cruising. Went 455 miles on a fill with the smallish tank.

Biggest issue is probably rear diff/haldex going bad on some of them can cost big money if you replace with a new one like a 4500 part plus labor.

Turbo wastegate actuaters can fail resulting in need for new turbo. Probably 2k?

Waterpump as mentioned.

I think those are the big ones. Love, love my car but I do think about trading it for a new Highlander Hybrid or Sienna on a regular basis just because I like shit that runs cheaply forever.

I paid 22,250 for mine brand new in 2018. So it was a great buy as of today. The MK7.5 (2017 is MK7 with styling changes) platform is dialed and fun and doesn't wear on you after hours of driving. Just an incredible highway car.

If it wasn't for the German engineering I'd keep it forever 100% because it is almost perfect for me, and I still might depending. But, reality is the thing is a VW out of warranty with all the associated headaches to worry about so it feels like gambling.

[jackattack]

IMO don't get one with a sunroof. They can leak. Destroying the car and taking it our of service for months.

LOL.... or just snake the drain tubes yourself and keep driving. Took me at most 2 hours and I just removed the lower flaps that caused the buildup. I ordered 2 hose cleaners from amazon and clean them as annual maintenance now.

[uglymoney]

LOL.... or just snake the drain tubes yourself and keep driving. Took me at most 2 hours and I just removed the lower flaps that caused the buildup. I ordered 2 hose cleaners from amazon and clean them as annual maintenance now.

Yeah, works for some of them but not all of them from what I gather.

You have a non leaker which is awesome. I'm a fan. But I wouldn't risk it after reading all the horror stories on forums of cars that leak even after expensive fixes that take months and VW buybacks and cars who have their electronics bricked because of leaks that went into dash area.

To be fair, before I knew this was an actual issue I wouldn't have bought any VW with a sunroof. And the S has slightly more headroom and was cheaper. So I started out biased.

S can leak also for that matter, but much less likely and easy to diagnose and repair.

Just giving Dan advice based on what I have seen and heard online. Been a while since I weighed in here on this car of mine. The car he referenced has no sunroof so it doesn't matter.

The only thing that really scares me on my S is the rear diff issue. A lot of guys are just sourcing used audi diffs off of ebay for a few hundred and paying $1k for somebody to install them.. Some guys are reporting 200k plus with no issue though. I guess we won't know until 10 years from now how widespread of an issue it is. Mine is quiet like a mouse still.

[Daywalker]

Dan - I would try to sit in the seats first. As a scrawny, athletic person I find them terrible. I bring a pillow to sit in my wife's Alltrack for anything over 30 minutes or else my sciatic nerve goes haywire. May not be a problem with others and no idea if it's the same with other VW seats but I don't get it in other cars that I've ridden in. Only the Alltrack. Agree with everyone that the car is great, just wish the seats treated me better.

Unrelated - any WA area Alltrack owners have an extra set of wheels they want to sell me? Want to mount the snows on a separate set of wheels. Used OEM VW seems to be a crapshoot, probably going steelies but happy to save a few lbs a corner.

[whyturn]

So, consensus is you'd be fool to consider a used 2017 Alltrack? Saw an ad today for a 6-sp MT flavor, 70k miles, ad mentions new clutch and flywheel, new brake pads and rotors on all 4 corners, and new front hubs in the last 6 months, but nothing about the water pump. Asking $21k

eta: No sunroof https://cars.ksl.com/listing/8811445

So they want 21k for a six year old car that was 28 new? My manual is priceless so maybe worth doing it. I have no sunroof and don’t miss it.


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