That escalated quickly.
Scumbags
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I’ve had multiple sales calls for merchant services where their pitch is adding on a fee to the agreed price.
I knew about Toast. Moochies had that bullshit charge for takeout. Easy enough to just go and order from the counter instead of the app.
The last restaurant I worked for, Toast took an extra cut for orders via web or app but not those entered by a staff member. I think they were also making money on credit card processing since that was handled via them (and I'd have to guess they're getting a high volume rate by bundling card processing for a whole lot of restaurants). Neither of the above were visible to the customer, though.
Watching this new CNN Bobby Flay thing on Comcast on demand free and it’s been pretty interesting so far; definitely touches on the tipping aspect of the biz. Full fucking compliment of commercials FFS tho. Oh it’s called “the whole truth” 8/13/23 episode.
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We went to a restaurant recently where there was no indication until we got the check that there was a 4% card charge and if you pay with a card a minimum 18% tip would be charged. I left the wife there and went to an ATM, paid cash and left no tip because they made it suck.
So you stiffed the waiter because you were mad at restaurant management. What a guy.
How else do you express extreme disapproval when you were not informed before hand so that you could have chosen not to do business? And don't say a shitty review on a curated exploiter like Yelp.
The wait staff chooses to work for a shitty restaurant. There are a lot of serving jobs out there. It is either worth it or it is not.
The waiter was hardly even worth a 10% tip in the first place and then the restaurant wants me to pay $20 more than necessary so they can put it in their pockets? Fuck that. Who the fuck thinks it's right to force an 18% tip on a customer based on how they pay?
The waiter is supposed to guess why you stiffed him? That’s cheapskate excuse. Basically over $4 because you had to have expected to tip at least 15-20% when you left the house. Weak sauce YTA
Meh, no prior warning of the upcharge. Bullshit.
The waiter was hardly even worth a 10% tip you say. I'm getting a picture here.
As far as the credit card policy-- they're asking for $20 more--are you saying 4% of the tab is $20? That's a $500 meal. For the record. Yes, that 20 is going into the restaurant's pocket -- instead of into the credit card companies pocket. Anyway, the point of charging for cc's is not so much to save paying the cc fee as to encourage people to pay cash, and eventually force the card issuers to lower the fee they charge businesses.
As far as the 18% obviously people have been stiffing the waiters because they don't like the cc fee, which isn't fair to the waiter.
Summit--as far as blaming people for working for shitty companies, if nobody worked for shitty companies 3/4 of America would be out of work.
A lot of mean-spirited people around here.
And GL--I hope that was a free ATM.
Businesses have been passing card use fee on to customers for a while now - That's Not new.
That they are adding 22% to dining bills is objectionable
( do you think the waitstaff is receiving 18% ? I do Not )
Not tipping the waitstaff Because of management practices is Sad.
skiJ
Did anyone tip the ATM?
goat -
gl says $20. is extra ( and tipping is unnecessary ).
I get that to be a $110. bill at 22%
( very mainstream fare in the midwest for five people )
I don't believe the card fee is being passed-along to get the card companies to lower fees - That just Ain't going to happen.
There are choices to be made -
Cash is still an option for dining-out - many, but not all places.
try getting a motel room with cash --
skiJ
It's almost like businesses have been looking at budget airlines like Spirit and were like "Hey! That's a GREAT idea!" Allows them to keep prices artificially appearing lower to lure the customer in to begin with, and then nickel and dime 'em at the end.
https://img.memegenerator.net/instances/58932430.jpg
As was stated by bunion and paulster, a good server working for a bad company would have been up front rather than letting you get a surprise bill. That creates good feelings which engender good tips.
A bad server instead condones the bad business practice creating negative feelings hurting tips.
This is behavioral economics 101.
People fucking hate bait and switches, surprise fees, and feeling taken advantage of/misled. If you feel like you got shit on, you have a poor feeling in general about those in the know who were participating and don't generally feel generous towards them. It is not the customer's problem. The server can practice enlightened self interest or they can get butthurt when their customers are rightly butthurt.
Generosity including following societal customs comes at the end and everyone knows it. Of course that is why the shittiest places ask for the tip up front or worse make it mandatory.
I don't get your math. If GL is adding the 4% and 18%--that 18% is going to the waiter, not the restaurant, and is less than most folks tip these days. If in fact that was a $110 meal the CC fee was $4.40--hardly worth running out to an ATM while whoever he was eating with waited.
I hate the crap described in this thread -- charging for using CC, adding upcharges, etc -- but I don't have the energy to worry about it. So I just pay.
Failing to disclose that stuff until the end of the meal is crap, and while I agree with those who suggest you should try not to punish the server for management's shortcomings, having $22 slapped onto the bill without warning--even if $18 of it is money I was expecting to pay--would really piss me off.
I think I'd be more inclined to ask for the manager than to go to the ATM, though, and if they refused to adjust the total, I'm not sure what I'd do. If they did paper receipts, I'd be tempted to pay with a card and dispute the amount.
I'd definitely be looking to bitch to the credit card company, though--merchant agreements usually frown on crap like that, even if it's in a jurisdiction where the ability to apply a surcharge for the card is protected by law.
In general, credit card surcharges piss me off. It's 2023, FFS, paying that is as much a part of doing business as paying the electric bill. Build the cost in and move on.
FWIW about 30% of restaurants fail in their first year. It's a tough business.
My favorite breakfast and lunch place recently started charging a cc fee. I still can't get a table.
Another favorite doesn't take cc's at all. They have a free ATM on site.
We're flying to Germany in two weeks on CC rewards miles--miles paid for by the businesses where I use my CC.
People annoy me.
4% + 18% = 22%
22% of 110 is 24.20
to my reading, the claim was $20. was being added unnecessarily to the dinner bill
( tipping was unnecessary - to my reading )
four bucks is a pretty-standard ATM fee around here ( some less, some "free" )
I don't believe for a minute that 18% goes to the waitstaff -
- the business documents it as income, so it is taxed ; and
- it is paid as labor so it is taxed ;
- business takes an administrative cut ,,,
around here, about half the eateries call for 50% of tips to go to the kitchen staff ( Policy ).
I believe the waitstaff is lucky to see 5% -10% of non-cash tips.
it's great that your 'miles / points' cover your tickets - Congratulations! - That great !
skiJ
Yeah $120 tab and that 18% was after tax, I only tip on pre-tax. The food was marginal at best and the service sucked. We had apps on the table before the guy brought silverware, the salad came out with the main course and I was almost done with my dinner when he came to ask if we wanted a drink and my wife had already run out of water. I was planning on tipping him $10, shit service gets a shit tip. I'm not going to change because the current thing is a trophy for everyone. Because the guy was bad at his job, didn't communicate anything to us and I felt like I got baited they got nothing. Oh and yeah, the atm was 2 doors down so it didn't take any longer than going to the bathroom, worth the time if you ask me.
Sounds like a zero tip experience to me, if not a complete waste of money.
Your posts are the same yet somehow far more menacing.
My point exactly
AI Montana Man has gone away. New avatar shot by swimmy on a great day at Big Sky. :)
Wow, that does look like a great day.
I did not tip for a new bong. This shit is getting beyond ridiculous.
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What’s driving me nuts is when there is no “None” button and you have to go “Custom Tip” or “Other” and type in $0.00.
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They do that for the easy 10% tip from idiots like me.
Or at least a professional Hackey Sack team