Both. And, maybe it's time I come out of the woodwork a bit. (But even this will be kept in code.)
I come from venture capital. I've lost millions of other people's money, including my own life savings... in this exact industry. Which translates to "I've failed more times than you've tried."
Here, I'm playing the anonymity card hard right now for Blister. This thread alone has almost 9k views. (Perhaps that's you all just refreshing the page, lol.)
Constructive criticism does not come from below. It comes from above, or it comes from
anonymity, if it comes at all.
Nowhere on Blister's front-page is there any mention of
risk insurance. Yet- insurance seems to be the hallmark for subscriptions and the thorn in customer's subscriptions. That should be front and center. There should be a glaring page to sign up for insurance. How your insurance provider failed to demand that in their agreement with you is beyond me. But that's just another oversight/red flag.
Hence, WTF does this mean--
So, I'm being the asshole in the room.
I've scrolled your front page a dozen times, maybe a hundred. I don't give a shit about your bike brakes or helmets. And yet-- all of those clicks failed to inform me that you sell risk insurance.
I've been on your mailing list for years. YEARS. And I had no idea that you sold risk insurance because (I guess) I don't listen to your podcast..
You've legitimately missed 80% of the market-- dudes like me... who just float the internet because it's Tuesday.
So, as your "Now Publicly Decided Attorney", I advise you to to rethink everything and re-frame your business model,
publicly. People are confused. And there is absolutely nothing wrong with being the world's leading provider of risk insurance... with a blistering catalogue of product reviews. That's an astoundingly-sound business model.
Sorry for the cunting... but somebody has to throw cold water. Thank you, Arild, for starting this thread. He's the real one to get JFE to reply.
Nobody wants their business to crash. It affects families and generations. And we're all here for our kids to get to ski, right?
My guess... higher-ups at Blister got comfortable with their existing model and kind of forgot to keep working. Happens all the time. That's why Leventhal sells every company he develops... he skips the
comfortable part.
Bookmarks