Yep, as a former rep (some of my dealers still miss me) drives me crazy too. We have a couple good hard goods reps, same in clothing. The accessory and parts guys are brutal. The "I've never seen that before" when I've got 3 examples lined up in my little store. In some cases we've suggested just giving us the dudes commission in discounts as we've never seen them and know more about the product anyway.
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