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Thread: Dear Smith Optics

  1. #1
    Join Date
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    Dear Smith Optics

    A 2 oz pair of lenes for sunglasses should not cost $25 to ship to Alaska, put it in an envelope and put two stamps on it

    Thanks
    AKPM
    Its not that I suck at spelling, its that I just don't care

  2. #2
    Join Date
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    Dear AKPM,

    You live in Alaska, not exactly right around the corner. Also, a couple of stamps wouldn't cover the type of packaging needed to get your lenses to you without breaking. I understand that $25 is a lot of money but what people don't realize is the unseen cost of shipping goods. Not just the price of shipping to you but the freight it cost to get them there, the cost of employees to receive, stock, pick , pack and ship your order as well as many other associated costs. Not to mention the cost of materials handling products such as tape, boxes, etc.

    I'm assuming that this is a warranty issue since they replace pretty much everything so stop whining. If you have an issue with a company, especially one with a very good warranty department, call them and ask them to ship USPS.

  3. #3
    Join Date
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    If it wasn't a warranty issue, call 1-800-PRO-LENS, they are the meng.

  4. #4
    Join Date
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    The guys at smith warranty RULE.

    That is all.

  5. #5
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    Quote Originally Posted by ak_powder_monkey View Post
    A 2 oz pair of lenes
    Huh... Smith cloned a midget this?

    We're sorta like 7-Eleven. We're not always doing business, but we're always open.

  6. #6
    Join Date
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    Quote Originally Posted by givebackbloom View Post
    The guys at smith warranty RULE.

    That is all.
    Amen to that.

  7. #7
    Join Date
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    Quote Originally Posted by givebackbloom View Post
    The guys at smith warranty RULE.

    That is all.
    that they do...which reminds me - i have a pair with a broken lens i've been meaning to send to them for months.

  8. #8
    Join Date
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    The shipping on my bro models were less than $25, yes to Alaska.
    Its not that I suck at spelling, its that I just don't care

  9. #9
    Join Date
    Oct 2003
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    I know what you did this summer. Stop complaining.
    ROBOTS ARE EATING MY FACE.

  10. #10
    Join Date
    Oct 2003
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    8,881
    Quote Originally Posted by bossass View Post
    I know what you did this summer.
    dude, anyone could have guessed jerk off to interweb porn
    Elvis has left the building

  11. #11
    Join Date
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    Quote Originally Posted by ak_powder_monkey View Post
    A 2 oz pair of lenes for sunglasses should not cost $25 to ship to Alaska, put it in an envelope and put two stamps on it

    Thanks
    AKPM
    They shipped you a pair of Romanian Sloths ???

  12. #12
    Join Date
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    Quote Originally Posted by Alkasquawlik View Post
    They shipped you a pair of Romanian Sloths ???
    No I didn't want to pay the 25 dollars shipping
    Its not that I suck at spelling, its that I just don't care

  13. #13
    Join Date
    Dec 2003
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    2,388
    dear AKPM, STFU

  14. #14
    Join Date
    Sep 2004
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    What's today's date?
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    Next time try this...

    Hi Mr. Smith,

    I heart your SMITH glasses, but I scratched a lens while landing a massive salmon, in AK, while getting paid to count the massive, and non-massive salmons, on the river I got to camp on for a summer.
    My life does not suck, and I'm sending you several photos of me wearing said SMITH glasses, some before, some after, said scratch. Let me know if you like the photos and let me know how much I owe you for the new lens.

    Thanks,

    ______

  15. #15
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    Everyone jumps down the kid's throat but they have no idea what the deal is. Nice action.

  16. #16
    Join Date
    Oct 2003
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    hey you - bleet with the rest of us
    Elvis has left the building

  17. #17
    Jamie Guest
    Quote Originally Posted by ak_powder_monkey View Post
    No I didn't want to pay the 25 dollars shipping
    QUIT YOUR FUCKING WHINING YOU LITTLE FAT BITCH! IF YOU DONT WANA PAY THE $25, THEN GO PICK THEM UP YOURSELF. yOU MIGHT LOSE SOME WEIGHT BY WALKING TO THE SMITH FACTORY AND PICKING THEM UP YOURSELF.

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