My buddy bought a pair of snowboard boots from a guy out west a while ago. He took a couple runs on them and they were killing his feet -- they are a good half size too small. What should he do?
He's got the receipt....there isn't a shop name on the receipt, but it's located on 150 W. Colorado Ave. in Telluride. The only problem is the receipt is dated from a couple years ago (2/17/05).
Anyhow, the boots are in brand new condition -- they're the Burton Ion in a 9.5. Is it worth it to contact Burton? Do you think the original shop would help him out?
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