Sent back my busted Flint(missing screw for goggle stap, scatched up, generally beat)..No receipt or anything, they hooked me up with a brand new Fuse. I even forgot to call them back for 2 weeks, the woman I spoke with called me to hook it up.
I am very stasified.
Results 1 to 5 of 5
Thread: Thumbs up for Giro Cust. Service
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09-16-2005, 01:28 PM #1
Registered User
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- Sep 2001
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- the ether
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Thumbs up for Giro Cust. Service
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09-16-2005, 01:48 PM #2
gear pimp extraordinaire
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- Oct 2003
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- Banff
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- 22,524
after loosing the helmet vent plugs they sent me a new pair free. I'll buy again ..
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09-16-2005, 03:58 PM #3
Registered User
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- Mar 2005
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I've had excellent customer service from Giro as well. They are my prefered brand of helmet as a result.
Being grown-up sucks!
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09-17-2005, 08:46 AM #4
<== dickwaving forbidden
- Join Date
- Oct 2003
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- closer
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- 6,123
one screw missing when i bought my flint and the german retailer guys sent it in 2days.(they didn't even reply and sent it directly)
right now im ordering screws again(don't ask.... ). let's see if they're still that caring
It's a war of the mind and we're armed to the teeth.
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09-17-2005, 06:32 PM #5
Flatlander
- Join Date
- Oct 2003
- Location
- Too Far South
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- 5,269
free vents shipped out to me within a week of e mailing
definately got me hooked for lifeFor sure, you have to be lost to find a place that can't be found, elseways everyone would know where it was
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