Really Backcountry.com??

[Harry]

10 years ago I was buying lots of stuff from them. Then they sued that poor guy from the UP and drove him out of business. Fuck them, I haven’t bought from them since.


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[~mikey b]

working at a shop called THE BackCountry I deal with a call or a text or a person in the shop at least once a week who think we are the evil backcountry.com

fkn annoying

[NBABUCKS1]

10 years ago I was buying lots of stuff from them. Then they sued that poor guy from the UP and drove him out of business. Fuck them, I haven’t bought from them since.


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they didn't drive him out of business, he sold the backcountry skies ip/trademarks to backcountry.com. no clue for what amount.

regardless whatever lawyer/c suite person that approved that whole go after backcountry anything was one of the dumbest things i've seen!

[yeahman]

regardless whatever lawyer/c suite person that approved that whole go after backcountry anything was one of the dumbest things i've seen!

Yeah whoever made that call basically fucked over the entire company. Unbelievable.

[Meadow Skipper]

10 years ago I was buying lots of stuff from them. Then they sued that poor guy from the UP and drove him out of business. Fuck them, I haven’t bought from them since.

Me too, except for me It was when they went after Backcountry Babes. Fuck them.

[mcski]

working at a shop called THE BackCountry I deal with a call or a text or a person in the shop at least once a week who think we are the evil backcountry.com

fkn annoying

Mike should add “Not That Backcountry!” To all the marketing materials and signage

[~mikey b]

if you look at our sticker it says THEBackCountry.com

[~mikey b]

Me too, except for me It was when they went after Backcountry Babes. Fuck them.

that was the worst

fkn assholes

[mcski]

Ya, the babes was fuckin full assholery move. Tripple fuck those guys. It would have been awesome for Schwartz to sue them over them name but who knows who that would turn out to be

[anotherVTskibum]

Picked up some great deals on steep and cheap BITD when they shipped to canada.
Online blowout sites have taken a hit after tge covid hay day. Ive lost a bunch of bike part sites i used to frequent

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I strongly suspect there was a brief golden time for gearheads when it became easier to find blowout deals on the Internet before the manufacturers dialed in the supply a bit more to avoid having stuff to dump (and/or moved the clearance process in-house without quite as much discount). Steep and cheap was the epitome of that, before it went to crap (IMO).

Actually, come to think of it, I'm pretty sure it went to crap before Backcountry.com went trademark crazy, which was kinda convenient for not needing to balance deals versus bad corporate behavior.

[pfluffenmeister]

Remember when we had the super secret TGR Backcountry discount code?

[grinch]

I strongly suspect there was a brief golden time for gearheads when it became easier to find blowout deals on the Internet before the manufacturers dialed in the supply a bit more to avoid having stuff to dump (and/or moved the clearance process in-house without quite as much discount). Steep and cheap was the epitome of that, before it went to crap (IMO).

Actually, come to think of it, I'm pretty sure it went to crap before Backcountry.com went trademark crazy, which was kinda convenient for not needing to balance deals versus bad corporate behavior.

Definitely, similar to the used car market here. They make a concerted effort not to flood the market.
The bigger companies with controlling market share started limiting online retailers from selling internationally so there national distributors werent losing out on sales. I used to be able to get shimano and sram parts from chain reaction.
Back in the hay day the canadian pesos was close to par with the usd as well. Those were the days

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[~mikey b]

pluff

you have one at The BackCountry

[leroy jenkins]

I hadn't heard of these lawsuits, but I can tell you I've stopped buying from them a couple years ago because when I bought some boots that showed up cracked, they did refund me, but they refunded the cost of tax and shipping as a store credit. I was sick of dealing with them on the phone so I accepted that, thinking sure, sometime, eventually, I'll use that credit, so no big deal, although the principle pissed me off.

The credit had an expiration date, wtf? no one told me, I just logged in a few months later to find my credit expired. WTF? I've never even heard of store credits with expiration dates, let alone given in leu of an actual refund, and not some kind of additional promotional credit, like a gift.

FUCK THEM.

[TahoeJ]

10 years ago I was buying lots of stuff from them. Then they sued that poor guy from the UP and drove him out of business. Fuck them, I haven’t bought from them since.

Same. And I'm talking A LOT of gear from them. I wonder if whomever made the "backcountry" enforcement call realizes what a widly bad PR decision that was?

[Ørion]

Same. And I'm talking A LOT of gear from them. I wonder if whomever made the "backcountry" enforcement call realizes what a widly bad PR decision that was?

https://coloradosun.com/2020/11/23/b...mark-bullying/

They definitely tried to smooth things over, not just with a public apology, but with some concrete action for those affected.

Good argument to be made that neither apology or reparations went far enough but they at least realized how much of a PR problem this debacle was.

[Danno]

Yeah, there was no coming back from that one. They lost me permanently.

[powdork]

I hadn't heard of these lawsuits, but I can tell you I've stopped buying from them a couple years ago because when I bought some boots that showed up cracked, they did refund me, but they refunded the cost of tax and shipping as a store credit. I was sick of dealing with them on the phone so I accepted that, thinking sure, sometime, eventually, I'll use that credit, so no big deal, although the principle pissed me off.

The credit had an expiration date, wtf? no one told me, I just logged in a few months later to find my credit expired. WTF? I've never even heard of store credits with expiration dates, let alone given in leu of an actual refund, and not some kind of additional promotional credit, like a gift.

FUCK THEM.

I bought some of their brand BC poles from them. There was a basket problem that became well known. They refused to accept a return because it was out of the return window, even though it was their lack of timely response that took it out of the window. Never again, or from their surrogates.

[McShortyShorts]

I bought some avy gear from them a few seasons ago and got a bunch of random motorsport parts instead? just returned everything and have avoided since.

[Shred Baron]

If they happen to sell off a bunch of inventory the new owners don’t want, I would gladly try to swoop a deal or two. It would be my first purchase from them since the whole law suit ordeal. I do look back fondly at the days of getting up early in the morning to see what was being sold on Steep and Cheap for the day.

[Phall]

Didn't help that they built a house brand product, got fired as a seller by Arcteryx and others, then go to outdoor retailer and try to sell the BC brand into local retail. That offshoring some CS to MX.
I heard its less than TSG bought them for back in the day, but I also heard it was sub 100m.
Sad to see what was, I worked there from 2010-2020, loved the environment for the first 6-7 years, building something cool, then things went into the shitter. Lots of mags in and out the doors and some still there.
From talking with some folks on the inside, they are excited about the tech improvements and ability to right the ship moving in to 2025, and lots of hope still out there for revitalizing Competitive Cyclist.

[TahoeJ]

They thought they were Amazon… lol…

[Harry]

Remember when we had the super secret TGR Backcountry discount code?

I bought a bunch of shit using that code.


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[pfluffenmeister]

I bought a bunch of shit using that code.


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I was fun because you never knew if/how much the discount would be until you put it in your cart.
I had a pretty full cart of wants.

[axebiker]

10 years ago I was buying lots of stuff from them. Then they sued that poor guy from the UP and drove him out of business. Fuck them, I haven’t bought from them since.


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Same.

Such a cool place back in the REAL Steep-N-Cheap and Tramdock days, but that died, and then the lawsuits. I won't miss them. But I sure do miss PricePoint.com...