Being careful with first-year products is all good, also everyone should be skeptical about anything a PR department tells you.
However, there is no reason to lower your standards to the point where you start to expect fundamental and dangerous flaws in any product, first year or otherwise. There is simply no excuse for the complete lack of testing and QC shown in this case.
Wonky walk modes, roving cant adjusters, durability issues, and the like can still be expected and will normally be excused/fixed/replaced with an updated product. Complete failure in critical points, especially for something which has been around for years and years (Dynafit inserts in this case) is not to be expected, is not excusable, can not be fixed and no-one can replace a broken knee.
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