(An Un-named Shop) in Vail replaced my helmet with broken vent sliders no questions asked today. I asked about warranty replacement, and the guy told me he'd send it to Smith - 2 weeks turnaround. I told him I couldn't be without a helmet for 2 weeks and that Smith suggested I go to a local dealer and ask if they could handle it in-house. "No problem, man. What color do you want?" Nice to see a dealer do that.
Name of shop withheld only to prevent a silly run on warranty claims. These guys helped me out and I don't want a buncha kooks running in saying they heard on TGR that they can get a free new helmet...blah blah blah. PM me if you really need to know.
I didn't believe in reincarnation when I was your age either.
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