A few quick word words of recognition for the customer service folks at BCA. One of my Trackers came down with a problem the other week: the on-off switch wouldn't click on, rendering it inoperable. Despite this being the peak of the season for them, within 2 weeks of contacting BCA about the problem, I got a package back from BCA: brand new beacon. Thanks all.
[Plus they sponsor the beacon basin in Quebec, for which I'm grateful.]
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Thread: thanks BCA
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02-15-2008, 09:51 AM #1
Nothing but stoke.
- Join Date
- Jul 2004
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- Vacationland
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thanks BCA
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02-27-2008, 07:03 PM #2
non-registered user
- Join Date
- Nov 2007
- Location
- AK
- Posts
- 229
I'll second this for BCA. Had some issues with the door on my tracker a couple weeks ago, called them up, had a nice chat with their rep and in less than a week, I had the new part for my beacon, free of charge. I've had a couple things come up with their gear a few times over the years and every time I've been impressed with their service. props to BCA.
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