Google Fi Blog:
So, my primary credit card expired this month, and the bank sent me a new card that I never received. So they had to close the account and issue a new card/number. The now-closed card was set to autopay my Google Fi account, and I got a notice that my card was declined. I immediately went to my account and replaced the card with the new one.
My new card was never charged. I have contacted google's support twice (because there are horror stories of how google fucks this shit up royally, and cuts your service off for non-payment), and both times they tell me all is good, my card is or will be charged. The last time (yesterday) they referred to the statement that was generated the day before yesterday and will be auto-payed on the 30th. I looked at that statement, and it shows last month's balance as paid in full.
So, what is the likely outcome here?
- They charge my card for 2 months on the 30th.
- They never catch this glitch and I never pay for last month.
- They come after me at some point in the future for failing to pay that bill.
How many times am I supposed to contact them asking for them to charge me before I give up?