Originally Posted by
oldnew_guy
Yes. There have been a number of articles written about how the tip screens are a function of the POS software being used and the business often has limited choices of how to configure it.
I still wish tipping wasn't a thing. On the "it's part of the wages" arguement, I'm not sure that's a great reason to tip, but I also don't know who is paying their employee a livable wage when the local car wash is paying $20/hr. I have no clue what the person behind the counter is making. Just pay people.
I find the "if you can't tip, you can't afford to eat out, travel, etc" thing insulting. So much unnecessary, extra friction in the transaction, just like not posting the price with sales tax included. You are basically telling me everything is 10-20% more expensive, but instead of just charging me that price, you are going to force me into an additional unnecessary transaction where I have to make some value judgement based on service I've maybe never received before. I'll play along, but it's annoying as shit as a customer and if you fuck around with mandatory tips, service charges, extreme tip options, I'm pretty likely to not return to your business.
Maybe if someone could explain why it's 10% here and 20% here and maybe 30% on this service over here it would make sense to me. It just seems completely arbitrary.