Originally Posted by
Jumi-Jakke
Short 60 days report: durability issues !
Skier: 78 kg
Style: not aggressive, more like energy saving style
Location: Chamonix
I have been using RS mainly for touring and off-piste skiing. They tour and ski very well, BUT
-heelpiece tech insert broken 3 times. Scarpas local presentative fixed other shell 2 times. Same heelpiece coming loose again. Also managed to broke heelpiece on other shell. Always same issue, screw brokes and other half gets "stucked inside heel" and metal tech insert drops off. This has happened during on pretty big days (at least for me), very annoying
- hinge that attaches black tongue, broke, very hard to get replacement hinge from Scarpa
At the moment both shells useless. As I`m really frustrated now, contacted Scarpa via local bootshop (great service there). Scarpa wont replace`em without seeing them. So rite now shells being shipped to Scarpa for their inspections and I`m planning to spend some quality time with my old friend, a cold beer.
Conclusions: nice boots, but cant take the heat. Scarpa`s cusomer service big question mark rite now. Will update how things go...