Originally Posted by
BobMc
Am I the only one that constantly gets fucked going through the drive thru? I know Danny Devito is with me but anyone else?
Every Friday I buy breakfast for my employees. It seems every week I get shorted something. Today was no different, McDonalds shorted us a breakfast burrito and an egg mcmuffin. I was irked but sent my daughter back to get the items we were shorted. She asked to speak to the manager, the manager asked her if she'd called first to alert them items were missing. Umm, no, I'm standing right here telling you, we don't need to involve phone lines. The manager then proceeds to argue with my daughter telling her, "I'm pretty sure everything was in the bag." Eventually my daughter got tired of arguing and just paid for the missing items so my employee missing food could eat.
When I was alerted to that fact I went in to talk to her myself. I got the same thing, "did you call?" I told her the same thing, no, I'm here now. Showed her my order on my phone and which items were missing. "You have to call first." was the reply again. No, I'm here now and just want my money back. She sneers at me, "I'm not going to argue with you, give me your card."
She refunds me my money paid for the missing items, I thank her and calmly tell her I won't be back to this McDonalds, turn around and head for the door. As I'm leaving I hear her screaming at me in Spanish, then English, "Don't ever come back here again!!" as I walk out the door. The restaurant is full, everyone staring at the manager as she screams at me.
All I wanted was my food, not to argue with a manager. My employees always joke that I'm the only one this ever happens to. I'm not sure why but I can't hardly ever get the food I order when going through the drive thru. And yeah, I know I should check before leaving, but I'm not going to empty the bag of a $40 order to make sure the employees did their job right.
