10 years ago I was buying lots of stuff from them. Then they sued that poor guy from the UP and drove him out of business. Fuck them, I haven’t bought from them since.
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10 years ago I was buying lots of stuff from them. Then they sued that poor guy from the UP and drove him out of business. Fuck them, I haven’t bought from them since.
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working at a shop called THE BackCountry I deal with a call or a text or a person in the shop at least once a week who think we are the evil backcountry.com
fkn annoying
if you look at our sticker it says THEBackCountry.com
Ya, the babes was fuckin full assholery move. Tripple fuck those guys. It would have been awesome for Schwartz to sue them over them name but who knows who that would turn out to be
I strongly suspect there was a brief golden time for gearheads when it became easier to find blowout deals on the Internet before the manufacturers dialed in the supply a bit more to avoid having stuff to dump (and/or moved the clearance process in-house without quite as much discount). Steep and cheap was the epitome of that, before it went to crap (IMO).
Actually, come to think of it, I'm pretty sure it went to crap before Backcountry.com went trademark crazy, which was kinda convenient for not needing to balance deals versus bad corporate behavior.
Remember when we had the super secret TGR Backcountry discount code?
Definitely, similar to the used car market here. They make a concerted effort not to flood the market.
The bigger companies with controlling market share started limiting online retailers from selling internationally so there national distributors werent losing out on sales. I used to be able to get shimano and sram parts from chain reaction.
Back in the hay day the canadian pesos was close to par with the usd as well. Those were the days
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pluff
you have one at The BackCountry
I hadn't heard of these lawsuits, but I can tell you I've stopped buying from them a couple years ago because when I bought some boots that showed up cracked, they did refund me, but they refunded the cost of tax and shipping as a store credit. I was sick of dealing with them on the phone so I accepted that, thinking sure, sometime, eventually, I'll use that credit, so no big deal, although the principle pissed me off.
The credit had an expiration date, wtf? no one told me, I just logged in a few months later to find my credit expired. WTF? I've never even heard of store credits with expiration dates, let alone given in leu of an actual refund, and not some kind of additional promotional credit, like a gift.
FUCK THEM.
https://coloradosun.com/2020/11/23/b...mark-bullying/
They definitely tried to smooth things over, not just with a public apology, but with some concrete action for those affected.
Good argument to be made that neither apology or reparations went far enough but they at least realized how much of a PR problem this debacle was.
Yeah, there was no coming back from that one. They lost me permanently.
I bought some of their brand BC poles from them. There was a basket problem that became well known. They refused to accept a return because it was out of the return window, even though it was their lack of timely response that took it out of the window. Never again, or from their surrogates.
I bought some avy gear from them a few seasons ago and got a bunch of random motorsport parts instead? just returned everything and have avoided since.
If they happen to sell off a bunch of inventory the new owners don’t want, I would gladly try to swoop a deal or two. It would be my first purchase from them since the whole law suit ordeal. I do look back fondly at the days of getting up early in the morning to see what was being sold on Steep and Cheap for the day.
Didn't help that they built a house brand product, got fired as a seller by Arcteryx and others, then go to outdoor retailer and try to sell the BC brand into local retail. That offshoring some CS to MX.
I heard its less than TSG bought them for back in the day, but I also heard it was sub 100m.
Sad to see what was, I worked there from 2010-2020, loved the environment for the first 6-7 years, building something cool, then things went into the shitter. Lots of mags in and out the doors and some still there.
From talking with some folks on the inside, they are excited about the tech improvements and ability to right the ship moving in to 2025, and lots of hope still out there for revitalizing Competitive Cyclist.
They thought they were Amazon… lol…
I bought a bunch of shit using that code.
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