Well the restaurants are generally owned and operated by individuals who can actually plan and forecast needs based on anticipated demand based on historical data and anticipated sales. Crystal clearly can't do this with actual sales data in hand.
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What if they were to open up a bunch of ticketing locations and just switched all ticketing to "pick it up before you ride". They scan your pass and it automatically checks the reservation database. Then they could easily check if you have a reservation dynamically and boot you if not. It would also be a good way to figure out a safe capacity because if a ticket window can't handle everyone then it's probably too much.
Their will-call situation has been an absolute catastrophe with lines that extend so far they have to have people herding them out of the shuttle drop off zone. Like XavierD said above, it is a sensible idea that should be able to be accomplished by a group of motivated high schoolers, but the MBAs running Crystal couldn't manage it.
Though the will-call situation makes me supremely skeptical that they'd have the efficiency to deal with all the pass holders to check reservations. Maybe if they made kiosks where you scanned your pass and it printed a day ticket if you had a reservation it would work.
As mentioned, given the wrong choices, matching the pass database with the reservation mechanism could be really clumsy unless the databases could "talk" with one another.
If, in the perfect world, had they hosted everything on some mysql databases or made some other sensible interoperable choices , that would work.
But the reservation implementation doesn't seem to be thought out.
This is depressing. I hope I can get lucky later in the season and things are worked out before the whole thing gets shut down due to inadequate planning and care of the product. Ten day forecast is drier so maybe most kooks will take up golf again and gtfo of “f lot” which should be an omen to our current state.
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Just canceled a res for tomorrow as Sun opened. Go grab it!
Crystal's not the only one with problems. Epic Black Friday fail at Snocrummy.
Summit at Snoqualmie
@SummitSnow411
Regrettably, our season pass launch went far from planned this morning, causing much more than just an inconvenience for many of you that were waiting to purchase a pass. We know the wait and issues with the new online store were extremely frustrating, and for that we are sorry.
Went for the afternoon shift at Dweebus yesterday. Arriving at 12:30-ish all the parking was full but A and F lot, including the new (?) lot[s] across the road from F. Our first thought was "this is reduced capacity?"
Crowd was pretty thick and lines medium length but took a minute to get through due to minimized loading. Chinook line was loading on the wrong side and the crowds seemed smaller than the huge number of cars would suggest.
A lot less carpooling than a normal year.
I had been wondering about that situation
more cars w/ fewer carpools
Likely also a lot more folks are driving to Crystal and not using the lifts too. If you thought everyone had gotten into touring before this year, you’d be wrong. Plenty of people who didn’t kill themselves on their brand new mountain bikes have gotten a MyFirstTouring(TM) setup this year too.
Been away from the forums for sometime, so my apologies if this has been discussed. But it’s important...how the hell do I get my DDK and crew reports now that TAY site gone to shit?!?!
This! I’ve seen more people putting skins on in the Crystal Parking lot than ever.
Although for the most part the skin track hasn’t been crowded when I’ve been out so not sure where they’re going.
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