Originally Posted by
Danno
I'll admit, their computer system is not top notch. They sent me an email 2 days ago with the subject "ACTION REQUIRED: Update missing account information to receive your pass". I logged in to see what was up, and their system tells me that everything is complete. My wife (who is listed there as part of my family) didn't get an Ikon pass so possibly it was her info that was incomplete. Because, you know, she didn't get a pass.
So, while the above bitching is just that, it doesn't seem like they have the sharpest IT people working on this.