Originally Posted by
galibier_numero_un
Comments like these touch a nerve with me, as I'm a small manufacturer. I'm not trying to single you out.
I'm not at all surprised or disappointed about their not offering parts for user instsllation. A lot of design, testing and engineering went into this product, and they deserve to make a fair profit. Remember, we're talking about small volume production.
As far as offering pedestals for user installation is concerned, I can envision the support nightmare, without even taking liability concerns into account. I've been through DIY support, and you don't want to do this.
I had to smile when one of the New Schoolers drew a price comparison between Cast & the Kingpin, and to him, the Kingpin won. To each his own, but to complain about Cast because of pricing is misinformed in my opinion.
These aren't made in the third world, and maggots deserve to make a living for their dedication and effort.
... Thom