Originally Posted by Arty50
I can't believe I forgot to mention this, fong. When I had my Sugar stolen I couldn't find the serial number to save my life. For some stupid reason I had sent in my warranty card (I almost never remember to do this), and so I called them and they gave me the info over the phone. So if you sent in that card, you shouldn't have a problem returning the frame and then selling the replacement on ebay or something. Even if you didn't send in the card, I'd give them a call. They'll probably take care of you.