Wapow, I think I had a similar problem. The black plastic leaf spring under one of the heal risers snapped before I even skied the bindings. I contacted G3 and they said to bring them in to the shop for a warranty replacement. Apparently some of the plastic used was too brittle.
But instead I made my own replacement spring. I bought a small "constant force spring" like this:
http://www.amazon.com/gp/product/B0085ZXEXW
and cut a short section just the right length to replace the original plastic leaf spring. I wanted a curved piece of spring steel. Slide it under the the heal risers and it's worked great so far. I think G3 should have used metal here from the beginning.