i scanned search results and didn't come up with anything that was helping, and my urge to kill is quickly rising.... please help!
so my girlfriend's laptop isn't working. i have no idea what she did, or how she did it, but i'll do my best to describe the present scenario.
her computer (gateway laptop, less than a year old) is turned off.
i press the "on" button. the thing starts to whirl, goes past a gray screen that has some mumbo-jumbo about gateway and whatnot... and eventually the screen shows a blue background and a "Log On to Windows" prompt/box.
yes, i have heard of the "blue screen of death". that was what would prompt the tech services guys from my last job in corporate/cubicle land to come up from their office with a new computer to replace the old computer. she tells me that she's never chosen a user name or password, and just always presses the "enter" key at this stage of the game.
(as i'm typing all of this on my desktep, her computer is on my lap. the little hourglass thingy just popped up next to the cursor then went away, and the blinking prompt thingy in the box where a password should be entered is blinking. the blinking thing stopped blinking, and now has started blinking again.)
oh gosh, i feel like a helpless fool. so i'm going to now press the "enter" key just as she has told me she's always done in the past....
nothing happens. the blinking thingy in the password box dissapears, but nothing happens. i can move the arrow on the screen around with the computer's touchpad... but can't click on anything because it's all seemingly unresponsive.
oooh, as i've been typing all of this and then going back over the post to edit things and whatnot, the screen just changed. the entire "Log On to Windows" prompt/box just dissapeared. wait, the log on sequence just started happening and that stupid windows theme just played. the desktop image is up, as are the desktop icons!!! her computer is running stupidly slow though.
i'm trying to open the norton anti-virus thing that i see she has on the toolbar at the bottom of her screen. shit, the thing just had one of those errors that i can choose to send a report about or not send a report about. i'll pass, in order that my bad news doesn't ruin breakfast for those microsoft folks in seattle or wherever.
ooh, the thing is starting to run more quickly. i'm going to open IE and get a copy of adaware on her computer.... and eventually get her firefox.
i think things are going to be alright, and i am going to look like a computer wizard.
thanks for your help.